Edge Branding Solutions LLC - EdgeMail Terms of Service

Effective date 2026-09-03

Applies to: EdgeMail branded email & workspace

Governing law: State of Ohio · Stark County

Contents

• Acceptance of These Terms

• The EdgeMail Service

• Eligibility & Account Setup

• Your Responsibilities

• Acceptable Use Policy

  • Prohibited Conduct

  • Anti-Spam & Marketing Laws

  • Cutco & Vector Relationship

• Fees and Payment

• Suspension and Termination

• Content and Data

• Third-Party Infrastructure

• Disclaimer of Warranties

• Limitation of Liability

• Indemnification

• Reporting Abuse

• Changes to These Terms

• Governing Law

• General Provisions

• Contact Us

These Terms govern your use of EdgeMail, the branded email and productivity workspace provisioned by Edge Branding Solutions LLC under a domain you have purchased through Edge.

Acceptance of These Terms

By activating, accessing, or using the EdgeMail service ("EdgeMail" or the "Service"), you ("Representative," "Rep," or "you") agree to be bound by these Terms. If you do not agree, do not activate or use the Service. These Terms apply in addition to any other agreement you have with Edge, including any EdgeDMS / Automated Knife Life subscription terms and your domain purchase order.

The EdgeMail Service

EdgeMail is a branded email and productivity workspace — including mail, calendar, contacts, file storage, video meetings, and team chat — provisioned under a domain you have purchased through Edge. EdgeMail runs on infrastructure operated by PolarisMail (EmailArray), a third-party email hosting provider, under a reseller relationship between Edge and PolarisMail. Edge provisions, configures, and administers your mailbox on your behalf; you do not have a direct account relationship with PolarisMail.

Eligibility & Account Setup

The Service is available to independent Cutco/Vector sales professionals who have purchased a domain through Edge and completed the EdgeMail setup process. You must provide accurate registration information (including your preferred mailbox username and any recovery contact details) and are responsible for keeping that information current.

4Your Responsibilities

You are solely responsible for:

• maintaining the confidentiality of your mailbox password, one-time login credentials, and any device on which your EdgeMail account is configured;

• all activity that occurs through your account, whether or not authorized by you;

• promptly notifying Edge of any unauthorized use of your account or suspected security incident; and

• backing up any content you consider important — Edge does not guarantee against data loss.

Acceptable Use Policy

Prohibited Conduct

You may not use EdgeMail to:

• send unsolicited bulk email, "spam," or any message that does not comply with the CAN-SPAM Act or comparable anti-spam laws in the recipient's jurisdiction;

• send phishing messages, malware, ransomware, or other malicious code;

• engage in fraud, impersonation of any person or entity (including Edge, PolarisMail, Cutco Corporation, or Vector Marketing Corporation), or misrepresent your affiliation with any organization;

• transmit content that is unlawful, defamatory, harassing, threatening, obscene, or that exploits or endangers a minor in any way;

• violate the intellectual property, privacy, or other rights of any third party;

• attempt to gain unauthorized access to any account, system, or network connected to the Service, or interfere with the Service's security or normal operation;

• place excessive or abusive load on shared infrastructure, or resell or sublicense access to the Service without Edge's prior written consent; or

• use the Service for any purpose that violates applicable local, state, federal, or international law.

Edge reserves the right, but has no obligation, to monitor use of the Service for compliance with this Acceptable Use Policy.

Compliance with Anti-Spam and Marketing Laws

Any commercial or marketing email you send through EdgeMail — including to your own Cutco customers and prospects — is your sole responsibility. You are responsible for maintaining accurate sender identification, providing a functional unsubscribe/opt-out mechanism where required, honoring opt-out requests, and complying with the CAN-SPAM Act and any other applicable email-marketing law. Edge is not responsible for reviewing or approving the content of messages you send.

Your Relationship with Cutco Corporation and Vector Marketing Corporation

Edge Branding Solutions LLC is an independent technology and marketing services provider. Edge is not affiliated with, endorsed by, or acting on behalf of Cutco Corporation or Vector Marketing Corporation. Your relationship with Cutco and/or Vector Marketing — including your independent contractor or distributor status and any compliance obligations under their policies — is governed solely by your own agreement(s) with those companies. Edge is not a party to, and assumes no responsibility or liability under, that relationship.

Fees and Payment

Your first EdgeMail mailbox is included at no charge as part of your domain purchase. Additional mailboxes are billed at Edge's then-current published rates. Edge may change pricing for new mailboxes at any time upon notice; changes will not apply retroactively to mailboxes already provisioned at a prior rate without your consent. Fees are billed through the payment method on file with Edge. Nonpayment may result in suspension of the affected mailbox(es) following reasonable notice.

Suspension and Termination

Edge may suspend or terminate your access to EdgeMail, in whole or in part, immediately and without notice, if Edge reasonably believes you have violated this Acceptable Use Policy, engaged in conduct that threatens the security, integrity, or deliverability reputation of EdgeMail's shared infrastructure, or if suspension or termination is required by PolarisMail, a court order, or applicable law. Edge will make commercially reasonable efforts to notify you when suspension or termination occurs for reasons other than active abuse or legal requirement. You may cancel any additional (non-bundled) mailbox at any time; cancellation of your underlying domain or EdgeDMS relationship with Edge will result in termination of your EdgeMail account.

Content and Data

You retain all ownership rights in the content you create, send, receive, or store through EdgeMail. Edge does not claim ownership of your content and will not access, review, or disclose it except: (a) as reasonably necessary to provide, maintain, or troubleshoot the Service; (b) to investigate a suspected violation of this Acceptable Use Policy or a complaint from a third party; (c) to comply with a valid legal request; or (d) with your consent. Following termination of your account, Edge may permanently delete your mailbox content after a reasonable retention period (currently 30 days), and you are responsible for exporting or backing up any content you wish to retain before that time.

Third-Party Infrastructure

EdgeMail's underlying hosting is provided by PolarisMail (EmailArray) under a reseller agreement with Edge. Edge does not control, and is not responsible for, PolarisMail's uptime, security practices, or infrastructure decisions, except as Edge may separately agree with you in writing. Your use of the Service is also subject to any acceptable use requirements PolarisMail imposes on reseller accounts, which Edge will provide to you upon request and which are incorporated into these Terms by reference.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. EDGE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PARTICULAR MESSAGE WILL BE DELIVERED OR FILTERED CORRECTLY.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EDGE AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF EDGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EDGE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE TOTAL FEES YOU PAID TO EDGE FOR THE SERVICE IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Indemnification

You agree to defend, indemnify, and hold harmless Edge Branding Solutions LLC and its members, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Service; (b) any content you send, receive, or store through the Service; (c) your violation of these Terms or any applicable law, including anti-spam, privacy, or consumer-protection law; (d) any claim by a third party — including a recipient of your email, a customer, Cutco Corporation, or Vector Marketing Corporation — arising from your use of the Service; or (e) your infringement of any intellectual property or privacy right of a third party.

Reporting Abuse

If you believe another EdgeMail account has been used to send you spam, phishing, or other abusive content, or if you receive a complaint about your own account, contact [insert abuse-report email address] promptly.

Changes to These Terms

Edge may update these Terms from time to time. Material changes will be communicated by email to the address on file or by posting an updated version with a new effective date. Continued use of the Service after a change becomes effective constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws principles, and any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in Stark County, Ohio.

General Provisions

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with any other written agreement between you and Edge, constitute the entire agreement between you and Edge regarding the Service. Edge's failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without Edge's prior written consent; Edge may assign these Terms in connection with a merger, acquisition, or sale of assets.

Contact Us

Questions about these Terms can be directed to Edge Branding Solutions LLC at [email protected].